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Terms & Conditions

Good Acting Driver in Madurai TERMS AND CONDITIONS

 

Last updated on 02/8/2025

 

These Good Acting Driver terms and conditions ( "Customer Terms" ) shall operate as a binding agreement between you and Good Acting Driver that will govern your use of our Site, Services, documents, material and intellectual property (hereinafter collectively referred to as "Offerings") which are owned, controlled and this document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures

 

By accessing or using any or all of the Offerings, or by clicking on the 'I Accept' button on the Application, you signify that you have read, understood and agree to be bound by these Customer Terms. If you do not agree with any part or all of these Customer Terms, please do not access or use the Offerings, or do not click on the 'I Accept' button on the Application.

 

For the purposes of these Terms of Use, "we", "our" and "us" shall mean the Good Acting Driver and "you" and "your", shall mean a user of the Offerings ( "Customer" ).

 

Your acceptance of the Customer Terms shall be deemed to include your acceptance of the privacy policy available at https://goodactingdrivermadurai.com/index.php?page=page&id=25

 

REPRESENTATIONS AND WARRANTIES

 

    1. By using our Services, you represent and warrant that:

 

    2. The information you provide to Good Acting Driver is accurate and complete.

 

    3. You acknowledge and understand that Good Acting Driver Services are only available for private Vehicles for non-commercial purposes within the City of Operation.

 

    4. You have the legal right and authority to possess and operate the Vehicle when engaging our Services and you confirm that the said Vehicle is in good operating condition and meets the industry safety standards and all applicable statutory requirements for a motor vehicle of its kind.

 

    5. You will be solely responsible for any and all liability which results from or is alleged as a result of the condition of your vehicle, your lack of legal compliance, including, but not limited to, personal injuries, death and property damages.

 

    6. You will be solely responsible for the full functionality of your Vehicle. If your Vehicle fails to function (electrical, mechanical or other) in any way while the Services are being availed of by you, you will be responsible for all storage fees, roadside assistance, alternate transportation and repair of any kind and neither Good Acting Driver nor the TPSP shall be responsible in any manner whatsoever.

 

    7. You have the legal right to designate the Driver as your agent and delegate actual authority to the Driver to operate your vehicle and make decisions on your behalf for the purposes of providing Services offered through the Good Acting Driver platform.

 

    8. You have an insurance policy covering the Vehicle you use when engaging our Services and coverage amounts in such insurance policy is consistent with Applicable Laws for the operation of your Vehicle to cover any anticipated losses related to your participation in the Services or the operation of your vehicle by the Driver. In the event of a motor vehicle accident, you will be solely responsible for compliance with any Applicable Law and for all necessary contacts with your insurance provider. Other than any personal criminal liability attached to the Driver, you will be solely responsible for all consequences arising out of the use of the Service or the Driver. In any event Good Acting Driver shall have no responsibility or liability on this account whatsoever.

 

    9. You are required to remain with your Vehicle at all times and must not leave it unattended with TPSP. Good Acting Driver shall not be held liable for any actions by TPSPs, including but not limited to personal use or misuse of your Vehicle, in your absence.

 

    10. You specifically authorize us to use, store or otherwise process your 'Sensitive personal data or information' (as such term is defined in Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) in order to provide the Services to you. Subject to applicable law all information provided to us by you shall be deemed to be our information to use as we desire.

 

    11. You will not smoke or drink or smoke in the Vehicle during the provision of Services.

 

    12. You will obey all Applicable Laws related to the matters set forth herein and will be solely responsible for any violations of the same.

    

CUSTOMER RELATIONSHIP MANAGEMENT

 

    13. All issues, opinions, suggestions, questions and feedback while availing our Services shall be communicated to us through email madurai1234567890@gmail.com. In case of a Booking booked on our Application, you shall be required to rate the Booking after its termination.

 

    14. You agree to be fair, accurate and non-disparaging while leaving comments, feedback, testimonials or reviews on or about the Bookings or Services.

 

    15. Any issue needs to be reported within twenty-four (24) hours of the happening of the issue, failing which, such issue will not be addressed by us.

 

    16. Any issue reported on channels other than the above may be addressed by Good Acting Driver Madurai only on a best-effort basis. Good Acting Driver Madurai takes no liability for inability to get back on other channels.

 

    17. Good Acting Driver Madurai shall endeavour to respond to your issues within 2 (two) working days of your reporting the same and endeavour to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain issues may be resolved earlier than the other. However, Good Acting Driver Madurai shall not be liable for any damages or losses in the event you are not satisfied with any such resolution.    

    

APPLICATION LICENSE

 

    18. Subject to your compliance with these Customer Terms, Good Acting Driver Madurai grants you a limited, revocable, non-exclusive, non-transferable and non-sub licensable license to download and install a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal use and to use the Site.

 

    19. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party, the Service or the Application in any way; (ii) modify or make derivative works based upon the Service or Application; (iii) create Internet 'links' to the Service or 'frame' or 'mirror' any Site on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Site, or (c) copy any ideas, features, functions or graphics of the Service or Site, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Application.

 

    20. You shall not, on the Application: (i) send spam or otherwise duplicative or unsolicited messages in violation of Applicable Laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Site, or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Site, the Application or Service or its related systems or networks.

 

    21. Good Acting Driver Madurai will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Good Acting Driver Madurai may involve and cooperate with law enforcement authorities in prosecuting users who violate these terms. You acknowledge that Good Acting Driver Madurai has no obligation to monitor your access to or use of the Site, Service or Posted Content, but has the right to do so for the purpose of operating the Site and Service, to ensure your compliance with these Customer Terms, or to comply with Applicable Laws. Good Acting Driver Madurai reserves the right, at any time and without prior notice, to remove or disable access to any content that Good Acting Driver Madurai, at its sole discretion, if it considers any activity done by you, to be in violation of this Clause 14 or otherwise harmful to the Site, the Service or Application.    

    

CONTENT POSTED BY CUSTOMERS

 

    22. Good Acting Driver Madurai may accept posting of any notes, messages, e-mails, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information by you on the Site ( Posted Content ). You represent that you have obtained all permissions and consents required to post the Posted Content and such Posted Content complies with all requirements of this Clause 15.

 

    23. Good Acting Driver Madurai shall not in any manner be responsible for or endorse the Posted Content.

 

    24. You agree that when posting Posted Content, you will not:

 

    25. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, blasphemous, pornographic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful material or information.

 

    26. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.

 

    27. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

 

    28. Advertise or offer to sell or buy any goods or services for any business purpose, unless prior written approval is obtained from the Site.

 

    29. Conduct or forward surveys, contests, pyramid schemes or chain letters.

 

    30. Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner.

 

    31. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

 

    32. Deceive or mislead the addressee about the origin of a messages or communicate any information which is grossly offensive or menacing in nature.

 

    33. Restrict or inhibit any other Customer from using and enjoying the Site.

 

    34. Violate any code of conduct or other guidelines which may be applicable for any particular Posted Content.

 

    35. Harvest or otherwise collect other Customers' Data, including e-mail addresses, without their consent.

 

    36. Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

 

    37. Violate any Applicable Laws or regulations including the Information Technology Act, 2000 and the rules, regulations and guidelines notified thereunder.    

    

INTELLECTUAL PROPERTY OWNERSHIP

 

    38. Good Acting Driver Madurai alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to:

 

    39. the Offerings and any suggestions, ideas, enhancement requests, feedback, recommendations.

 

    40. text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code; or

 

    41. any derivative works derived from Customer Data.

 

    42. Third party trademarks may appear on the Site and all rights therein are reserved to the registered owners of those trademarks. For use of any third party's intellectual property, you need to get permission directly from the owner of such intellectual property for any use.

 

    43. These Customer Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Site, or the Services, or any intellectual property rights owned by Good Acting Driver Madurai. You shall be solely responsible for any violations of Applicable Law and for any infringement of any intellectual property rights caused by use of the Services or the Site.

 

    44. You may use information on the Site purposely made available by Good Acting Driver Madurai for downloading from the Site, provided that you:

 

    45. do not remove any proprietary notice language in all copies of such documents and make no modifications to the information;

 

    46. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; or

 

    47. do not make any additional representations or warranties relating to such information.    

    

LINKS

 

    48. If permitted by Good Acting Driver Madurai, you may establish a hypertext link to the Site, provided that the link does not state or imply any sponsorship or endorsement of your site by us. You must not use on your site or in any other manner, any Good Acting Driver Madurai trademarks or service marks or any Content belonging to Good Acting Driver Madurai and appearing on the Site, including any logos or characters, without our express written consent. You must not frame or otherwise incorporate into another third-party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Site without our prior written consent.    

    

THIRD PARTY PRODUCTS

 

    49. The Offerings may include other third-party software and/or applications ( "Third Party Products"). The Third-Party Products are not under the control of the Company and the Company has no responsibility or liability for any Third-Party Products, its contents, business, products and services, including without limitation any link contained in a Third-Party Product, or any changes or updates to a Third-Party Product.

 

    50. As part of your usage of the Offerings, you may have access to certain Open-Source Software (as defined below). The Company has the right to permit your use of such software as envisaged under these Terms of Use. You can derive access to the licenses governing such Open-Source Software by accessing support centre. In the event of any conflict between these Customer Terms and the license terms of any Open-Source Software, the latter shall prevail. If for any reason, the Company ceases to have the rights to use such Open-Source Software or if the Company deems it appropriate, the Company will substitute such software with functionally equivalent software. For the purposes hereof, the term "Open-Source Software" means open-source software as defined by the Open Source Initiative (http://opensource.org) or the Free Software Foundation (http://www.fsf.org) that is made available to you as part of our Offerings, under license terms applicable to such software.    

    

CONFIDENTIALITY

 

    51. "Confidential Information" means any proprietary and non-public information, or any information pertaining to the products, services, or operations of a party ("Disclosing Party") provided to or accessed by the other party ("Receiving Party"). Confidential Information includes without limitation: (i) access keys, login credentials provided by the Disclosing Party (ii) technical or business information, past, present and future research, products (prototype or otherwise), sales and marketing techniques and plans, financial information, information related to customers, vendors, price lists, pricing policies, advertising strategies, information concerning the Disclosing Party's employees; (iii) intellectual property whether registered, unregistered, pending registration, registrable or otherwise; and (iv) materials, drawings, specifications, techniques, models, data, manuals, documentation, processes, procedures, algorithms, equipment, know-how. Confidential Information does not include information which (a) is or becomes public knowledge without any breach of this Agreement by the Receiving Party; (b) is documented as being known to the Receiving Party prior to its disclosure by the Disclosing Party; (c) is independently developed by the Receiving Party without reference to the Confidential Information of the Disclosing Party; or (d) is obtained by the Receiving Party from a third party.

 

    52. Protection and Use of Confidential Information. The Receiving Party agrees to protect and preserve the Confidential Information as confidential, using at least a reasonable degree of care. The Receiving Party agrees not to use the Confidential Information for any purpose except to perform its obligations and to exercise its rights under this Agreement.

 

    53. Disclosure to Representatives. The Receiving Party may disclose the Confidential Information received to its directors, officers, employees, agents, advisors, or contractors (collectively, "Representatives"), provided that such Representative has a 'need to know' the Confidential Information for the performance of this Agreement and such Representative is bound by confidentiality obligations at least as restrictive as those contained herein. The Receiving Party will at all times remain responsible for any violations of this Agreement by any of its Representatives.

 

    54. Non-Disclosure to Third Parties. The Receiving Party will not disclose the Confidential Information to any third party, other than its Representatives, without the prior written consent of the Disclosing Party.

 

    55. Legally Compelled Disclosure. If the Receiving Party is legally compelled to disclose any of the Confidential Information, it will provide the Disclosing Party prompt prior written notice of such requirement so that the Disclosing Party may seek a protective order or other appropriate remedy and/or waive compliance with the terms of this provision; the Receiving Party shall also extend reasonable cooperation with the Disclosing Party in this regard. In any event, the Receiving Party shall furnish only that portion of the Confidential Information which is legally required to be disclosed and will use commercially reasonable efforts to ensure that confidential treatment will be afforded such disclosed portion of the Confidential Information.    

    

PERSONAL DATA

 

    56. We will take every reasonable effort not to share any of the Payment details, Registration Data or other personal information (collectively, "Personal Information") you provide us, except as required under RBI Regulations and Applicable Laws, or to the extent necessary for Us to implement any payment instructions we receive from you or as per the terms of the our privacy policy which can be found on our Site. Please read our privacy policy for further details regarding the use of your Personal Information. We will bear no liability for the consequences in any event where your Personal Information has been willingly or inadvertently shared by you with any third party.    

    

INDEMNIFICATION

 

    57. By accepting these Customer Terms and by accessing or/and using the Service, You agree that you shall defend, indemnify and hold Good Acting Driver Madurai, their affiliates, their licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these Customer Terms or any Applicable Law, whether or not referenced herein; or (b) your violation of any rights, including intellectual property rights of any third party, including the TPSPs.    

    

LIABILITY

 

    58. The information, recommendations and/or Services provided to You on or through the Site, the Application and Good Acting Driver Madurai call center are for general information purposes only and does not constitute advice. Good Acting Driver Madurai will reasonably keep the Site and its contents correct and up to date but does not guarantee that (the contents of) the Site is free of errors, defects, malware and viruses or that the Site is correct, up to date and accurate.

 

    59. Good Acting Driver Madurai shall not be liable for you missing trains/flights/events/exams/delays or other time sensitive commitments as the Service is dependent on many factors not in Good Acting Driver Madurai's control. You must create Your Booking after taking into account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays.

 

    60. Good Acting Driver Madurai shall not be liable for any damages resulting from the use of or inability to use the Offerings, including damages caused by wrong usage of the Site, error in call centre number, network issues, malware, viruses or any incorrectness or incompleteness of the Information or the or Application.

 

    61. You shall take full responsibility of your items and luggage during the provision of Services. In case of lost items inside the Vehicle during the journey, Good Acting Driver Madurai will try to locate the items on a "best effort" basis but is not responsible for the same in case of loss or damage to the same. If You lost any goods from the Vehicle or have any complaint in respect of the Services or the use of the service, You have to inform Good Acting Driver Madurai of the same in writing within 24 (twenty four) hours of using the Services of Good Acting Driver Madurai. In the event it is found, You shall be informed about the Good Acting Driver Madurai office from where You can collect it after 3 (three) working days from the date You were informed. Good Acting Driver Madurai however shall not be responsible for delivering the same back to you. If requested, Good Acting Driver Madurai may deliver the misplaced item/s back to you after 3 (three) working days from the date You were informed, subject to the place of delivery being twenty (20) kms from the Good Acting Driver Madurai office. Good Acting Driver Madurai shall charge you a flat fee of Rupees five hundred (Rs. 500) for such delivery.

 

    62. Good Acting Driver Madurai is not responsible for filing FIRs, petitions, or any legal actions against TPSPs in cases of misconduct, theft, illegal activity, damage caused to the Vehicle during the provision of Services by a TPSP and/or any other wrongful acts committed by TPSPs. Good Acting Driver Madurai's responsibility is limited to providing necessary documentation and records related to TPSPs that are maintained by Good Acting Driver Madurai. It is the sole responsibility of the Customer to initiate and pursue any legal action, and all related costs must be borne by the Customer. Good Acting Driver Madurai may offer assistance with legal formalities as requested by the authorities, however, Good Acting Driver Madurai is not liable for any legal fees or costs incurred by the Customer in pursuing such claims.

 

    63. In the event of any damage caused to the Vehicle during the provision of Services by a TPSP, theft, misconduct, and/or unlawful activity by a TPSP (third-party service provider) enlisted on our Good Acting Driver Madurai platform at the Customer's premises, Good Acting Driver Madurai shall not be held responsible for any resulting damages or losses. The Customer must report such incidents to Good Acting Driver Madurai within 12 hours of the occurrence. While Good Acting Driver Madurai will make every reasonable effort to assist the Customer in resolving such issues, including providing necessary documentation for legal support, Good Acting Driver Madurai does not assume liability for the actions of third-party service providers. The responsibility for filing any legal claims or complaints against the TPSP with the nearby police station or court lies solely with the Customer, who must use the documentation provided by Good Acting Driver Madurai. Good Acting Driver Madurai may offer assistance with legal formalities as requested by the authorities; however, Good Acting Driver Madurai is not liable for any legal fees or costs incurred by the Customer in pursuing such claims.

 

    64. Good Acting Driver Madurai does not assure the complete sustainability of its Service and shall not be held responsible or liable for the same, in any manner.

 

    65. Good Acting Driver Madurai shall not be responsible for any loss of communication / information of status update and benefits under the program. All this information will be sent on mobile number and/or email ID registered with Good Acting Driver Madurai. Good Acting Driver Madurai will not be responsible for appropriateness of mobile or email or any other communication medium. You shall be responsible for immediately reporting the errors, if any, occurred in the information sent to You regarding booking confirmation.    

    

        66. IN NO EVENT SHALL Good Acting Driver Madurai BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Good Acting Driver Madurai HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.

 

    67. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Good Acting Driver Madurai's AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE CUSTOMER TERMS OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF RS. 1000/- (RUPEES ONE THOUSAND ONLY).

 

    68. If Applicable Law does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the scope and duration of such warranty exclusions and the extent of the liability of Good Acting Driver Madurai shall be the minimum permitted under Applicable Law.

    

TERM AND TERMINATION OF LICENSE AGREEMENT

 

    69. Unless terminated in accordance with this Clause 23, the Customer Terms between Good Acting Driver Madurai and you are perpetual in nature upon downloading the Application and for each Booking booked through the Site.

 

    70. You are entitled to terminate the Customer Terms at all times by deletion of Your Account, thus disabling the use by You of the Site. You can close Your Account at any time by following the instructions on the Site.

 

    71. Good Acting Driver Madurai is entitled to terminate the Customer Terms at all times and with immediate effect (by disabling Your use of the Site and the Service) if You: (a) violate or breach any term of these Customer Terms, or (b) in the opinion of Good Acting Driver Madurai, misuse the Application or the Service. Good Acting Driver Madurai is not obliged to give notice of the termination of the agreement in advance. After termination Good Acting Driver Madurai will give notice thereof in accordance with these Customer Terms.

 

    72. Termination of these Customer Terms will not prejudice accrued rights of either Good Acting Driver Madurai or you.

 

    73. Clauses 12 (Representations and Warranties), 14 (Application License), 15 (Contents posted on Site/ Application), 16 (Intellectual Property Ownership), 21 (Indemnification), 22 (Liability), 23 (Term and Termination), 27 (Notice) and 28 (Applicable Law and Dispute Resolution), and such other provisions which are intended to survive the termination, shall survive the expiry/termination of these Customer Terms in accordance with their terms.    

    

DISCLAIMER

 

    74. You agree that Good Acting Driver Madurai is merely an electronic platform to facilitate aggregation of TPSPs and does not in any manner provide various services. Good Acting Driver Madurai does not endorse, advise or recommend you to avail the Services of any TPSPs. Good Acting Driver Madurai also does not guarantee or provide assurance in respect of the behaviour, actions or data of the Customers posted on the Site.

 

    75. We do not authorize anyone to make a warranty on our behalf and you shall not rely on any statement of warranty as a warranty by Us.

 

    76. Good Acting Driver Madurai and their representatives, officers, employees, agents and contractors shall not be liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising directly or indirectly from Your use or non-use of the Service or the Site, or your reliance upon the Service or the information contained upon the Site (whether arising from Good Acting Driver Madurai or any other person's negligence or otherwise).

 

    77. This Site, Application and all content on the Site and the Application are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by Your access of the Site and/or Application, that Your access of the Site and/or Application and availing of Services is at Your sole risk, that You assume full responsibility for Your access and use of the Site and/or Application, and that Good Acting Driver Madurai shall not be liable for any damages of any kind related to Your access and use of this Site and/or Application.

 

    78. All images, audio, video and text in the Site and/or Application are only for illustrative purposes. None of the models, actors or products in the images, if any is endorsing the Services in any manner. Any resemblance of any matter to anybody or anything is purely unintentional and/or coincidental.

 

    79. You understand and acknowledge that Good Acting Driver Madurai disclaims and shall disclaim all representations and warranties to the Customer, of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes in respect of any and Services offered by the Driver through the Site.    

    

    

TERMS AND CONDITIONS FOR Good Acting Driver Madurai BLACK MEMBERS

 

    80. Good Acting Driver Madurai Black is an invite-only membership-based program available in select cities which allows its Customers to avail Offer(s) (as defined below) for the Services provided by Good Acting Driver Madurai.

 

    81. Good Acting Driver Madurai Black Membership: As a member of Good Acting Driver Madurai Black, you will be entitled to avail Offer(s) on the Bill Value (as defined below), provided that the Bill Value for such order is above the minimum order value (if applicable) as determined by the Good Acting Driver Madurai.

 

    82. For the purpose of Good Acting Driver Madurai Black, "Bill Value" shall mean the total amount set out in the bill for selected services availed by the member from Good Acting Driver Madurai platform, and shall not include applicable taxes, service charge and other charges as may be applicable and "Offer(s)" shall include, but not be restricted to, either (i) percentage of discount or flat discount that the Good Acting Driver Madurai agrees to extend to the Customer on the Bill Value for each transaction; and/or (ii) other benefits and offers as may be communicated on the Good Acting Driver Madurai Site.

 

    83. Benefits and features under Good Acting Driver Madurai Black membership:

 

    84. Offer(s) can be redeemed for the selected services defined by Good Acting Driver Madurai on our Site and such offers and services may be updated periodically.

 

    85. Offer(s) may be changed or added from time to time. You are advised to check the Offer(s) being offered by Good Acting Driver Madurai at the time of creating your Booking.

 

    86. Offer(s) cannot be exchanged for cash.

 

    87. Offer(s) can only be availed in the cities in which Good Acting Driver Madurai Black is available.

 

    88. You will be responsible to pay Good Acting Driver Madurai all costs and charges payable for all the other items which are not covered under the Offer(s).

 

    89. There is no limit on the number of times the Offer(s) can be availed in a day.

 

    90. You are not permitted to avail the Offer(s) on more than one device at a time.

 

    91. The term of your Good Acting Driver Madurai Black membership shall be subject to the membership plan opted by you.

 

    92. In order to avail Good Acting Driver Madurai Black membership, members are required to pay a membership fee which shall be based on the membership plan opted by such member.

 

    93. To purchase and/or renew your membership plan, you can choose a payment method, as available on the 'Payment' section of the Good Acting Driver Madurai Site. Your access to Good Acting Driver Madurai Black shall be subject to receipt of successful payments by Good Acting Driver Madurai. The membership fee shall be inclusive of all applicable taxes. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees, relating to the processing of your payment method. Good Acting Driver Madurai shall require additional information and/or documents from you in accordance with the applicable local laws in your or as per the internal requirements of Good Acting Driver Madurai.

 

    94. These Terms will begin on the date of purchase of the membership plan and will be valid till such time your membership plan expires.

 

    95. The membership, once purchased, is non-transferable and non-refundable.

 

    96. Good Acting Driver Madurai reserves the right to offer, alter, extend or withdraw, as the case may be, any offers or discounts or promotions extended by Good Acting Driver Madurai at any time with or without giving any prior notice to the Customer. In such cases, such revision will be updated on the Good Acting Driver Madurai Site accordingly.

 

    97. Good Acting Driver Madurai reserves the right to terminate / suspend Your membership to the Good Acting Driver Madurai Black , if Good Acting Driver Madurai determines in its sole discretion that (i) You have violated the terms and conditions of Good Acting Driver Madurai Black set out herein, (ii) have been involved in activities that are in contravention of the Good Acting Driver Madurai Black terms and/or any terms for the usage of Good Acting Driver Madurai Site; or (iii) have engaged in activities which are fraudulent/unlawful in nature while availing any of Services of Good Acting Driver Madurai. You will not be eligible for any refund if the Good Acting Driver Madurai Black membership has been terminated/suspended by Good Acting Driver Madurai for such cases.

 

    98. All benefits of Good Acting Driver Madurai Black can be used on any day of the week except on the days listed herein below ("Exclusion Days"). Exclusion period applies from the start of operational hours for the day up till 6 a.m. of the following day. In addition to the Exclusion Days mentioned herein, Good Acting Driver Madurai Black shall not be extended by Good Acting Driver Madurai on the days prohibited by law. Good Acting Driver Madurai, at its discretion, may or may not extend Good Acting Driver Madurai Black benefits to the Customer on an Exclusion Day. Good Acting Driver Madurai Black members are advised to make prior enquiry with the Good Acting Driver Madurai's and/or check the Good Acting Driver Madurai Site before ordering and/or visiting the Good Acting Driver Madurai, to confirm whether the Good Acting Driver Madurai Black can be redeemed or not. Good Acting Driver Madurai reserves the right to add Exclusion Days to Good Acting Driver Madurai Black at its discretion which will be updated on Good Acting Driver Madurai Site from time to time.    

    

*    December 31 and January 1    | New Year's Eve/Day

*    As per lunar calendar        | Pongal (applicable in Tamil Nadu only)

*    February 14                    | Valentine's Day

*    As per lunar calendar        | Durga Puja (applicable in West Bengal only)

*    As per lunar calendar        | Diwali Eve/Day

  •    December 24 and December 25    | Christmas Eve/Day    
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    99. Good Acting Driver Madurai Black members will be required to share certain personal information with Good Acting Driver Madurai including their name, phone number, email address, payment details, in order to purchase Good Acting Driver Madurai Black. Good Acting Driver Madurai will use these details in accordance with the Privacy Policy published on https://goodactingdrivermadurai.com/index.php?page=page&id=25

 

    100. Notwithstanding anything set out herein, Good Acting Driver Madurai's aggregate liability for any or all claims arising from or in connection with your use of Good Acting Driver Madurai Black shall be limited to the membership fee paid by you at the time of purchasing the membership.

 

    101. Good Acting Driver Madurai may assign or transfer any of its rights or obligations under this Clause 25 and conditions to any of its affiliates or any third party at any time.

 

    102. You may contact us at madurai1234567890@gmail.com for any further queries with regard to Good Acting Driver Madurai Black.

    

TERMS AND CONDITIONS FOR DU SECURE - VEHICLE DAMAGE PROTECTION PLAN:

 

    103. DU Secure Vehicle Damage Protection Plan ("DU Secure") will be applicable only to the trips booked through Good Acting Driver Madurai Site. The cover under this plan starts when the Driver boards the Good Acting Driver Madurai's Customer Vehicle and lasts till the Customer ends the Good Acting Driver Madurai trip. The maximum coverage period is from the start to the end time of the trip.

 

    104. Assets Covered: Vehicle of Customer driven by the Driver assigned by Good Acting Driver Madurai for the particular trip.

 

    105. Coverage: The sum assured displayed in the app at the time you choose DU Secure, or the actual repair bill, whichever is lower, will apply in the event of any damages during provision of Services.

 

    106. Claim Approval: The approval of your claim is at the sole discretion of the insurer, based on the documents you submit. Good Acting Driver Madurai has no influence over the claim approval process, aside from ensuring the timely submission of the documents you provide to Good Acting Driver Madurai

 

General Conditions:

 

    107. Written notice within three (3) days of any event should be given that may give rise to a claim under DU Secure, in accordance with the claims procedure under DU Secure. Any claims initiated after three (3) days of the event shall be rejected by Good Acting Driver Madurai.

 

    108. Repair invoice needs to be uploaded within fifteen (15) days from the date of invoice upload request by Good Acting Driver Madurai. If the repair invoice is uploaded after fifteen (15) days of the upload request, such claims shall be rejected by Good Acting Driver Madurai.

 

    109. All claims made under DU Secure will be subject to the applicable deductible, any sub-limits and the availability of the sum coverage.

 

    110. DU Secure does not cover any contractual and consequential liability, except as covered in the Plan or coverage mentioned by Good Acting Driver Madurai to its Customer.

 

    111. The geographical limit for DU Secure is India and such DU Secure is non-transferable.

 

Special Conditions:

 

    112. Vehicles without valid motor vehicle insurance will not be covered.

    

    113. The maximum period of coverage is twelve (12) hours for local trips, twenty-four (24) hours for one-way outstation trips and thirty-six (36) hours for outstation trips.

 

    114. Only visible, external and accidental damages to the Vehicle are covered under DU Secure.

 

    115. Damages occurred during the trip will only be eligible for the claim.

 

    116. Repairs from GST authorized service centres will only be eligible for the claim.

 

    117. Any loss occurring due to normal wear and tear of the Vehicle will not be eligible for a claim.

 

    118. Any form of mechanical or electrical breakdown, failure of chassis, or body parts, or breakage due to rusting or other weather conditions will not be considered for a claim.

 

    119. Replacement of parts as a result of normal wear and tear, such as spark plugs, belts, brake pads and brake shoes, brake discs, clutch disc/pressure plate, filters, wiper blades, bulbs, fuses, brushes, hoses, Tire / tube, battery, audio system, audio video navigation (AVN), catalytic converter, silencer / exhaust pipe will not be covered.

 

    120. Damage to Tyres, Electrical equipment, or Electronics will not be covered.

 

    121. Rubber parts like Wheel Cylinder kit, all doors weather-strips/beadings & A/C "O" rings, Clutch cable, Accelerator cable, Speedometer cable & Tail Door Opener cable, leakage of A/C refrigerant will not be covered.

 

    122. Normal aging, deterioration or rusting of plated parts, paint coat, rubber parts, upholstery and soft trim, etc will not be covered.

 

    123. Interior / exterior trim, accessories, exhaust systems and normal wear and tear of any other component will not be covered.

 

Exclusions:

 

    124. Fraud or criminal activity on the part of the Customer or the beneficiary.

 

    125. Loss resulting from detention or confiscation of Vehicle by customs or other Government or public authorities.

 

    126. Any failure of the Vehicle to operate as a result of problems with respect to mechanical and electrical failures.

 

    127. Loss arising due to any unlawful or illegal activities including criminal acts or acts of war or the insured equipment is used with permission of the bonafide beneficiary having knowledge of such facts.

 

Consequential loss of any kind or description.

 

    128. Liability to any party of any nature including but not limited to liability of authorized service centre to other parties.

 

    129. Loss or damage as a result of manufacturing defect in the Vehicle owing to which an insured equipment fails to operate.

 

    130. Loss or damage that is covered by a supplier, dealer or factory warranty.

 

    131. Any loss to the vehicle if the ownership of the insured equipment is transferred Any consequence arising from war, war like operations (whether war declared or not), act of foreign enemy, hostilities, civil war, rebellion, insurrection, civil commotion, military usurped power, seizure, capture, confiscation, arrest, restraints and or detainment by order of the Indian Government or any other authority.

 

    132. Intentional overloading of the insured equipment. Loss or damage due to any experiments or tests and/or alterations resulting into any abnormal conditions.

 

    133. Loss or damage to accessories of whatsoever nature.

 

    134. Loss or damage caused by any third party. Such damages need to be claimed through the vehicle insurance of the Customer.

 

    135. Commercial or yellow board vehicles are not eligible for the insurance.

 

    136. Loss or damage caused to any third party. Such damages need to be claimed through the vehicle insurance of the Customer.        

    

NOTICE

 

    137. Good Acting Driver Madurai may give notice by means of a general notice on the Service or Application, or by electronic mail to Your email address or a message on Your registered mobile number, or by written communication sent by regular mail to Your address on record in Good Acting Driver Madurai's account information.

 

    138. You may contact Good Acting Driver Madurai by electronic mail at Our email address madurai1234567890@gmail.com or by written communication sent by regular mail to Our address at 71/01, Kadachanendhal,Madurai, Tamil Nadu 625001.    

    

ASSIGNMENT

 

    139. You shall not assign your rights under these Customer Terms without prior written approval of Good Acting Driver Madurai. Good Acting Driver Madurai can assign its rights under the Customer Terms to any of its affiliates.    

    

APPLICABLE LAW AND DISPUTE RESOLUTION

 

    140. These Customer Terms are subject to the laws of India. Any dispute, claim or controversy arising out of or relating to these Customer Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, the Service or the Application (collectively,"Disputes") the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of Good Acting Driver Madurai as Good Acting Driver Madurai may designate.

 

    141. In the event the dispute is not resolved internally between after at least 30 (thirty) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference. The reference shall be made to a sole arbitrator mutually appointed by Good Acting Driver Madurai and you. The place of the arbitration shall be Madurai, Tamil Nadu, unless otherwise mutually agreed by Good Acting Driver Madurai and you in writing.

 

    142. Subject to the above, any Dispute will be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.    

    

MODIFICATION OF THE SERVICE AND CUSTOMER TERMS

 

    143. Good Acting Driver Madurai reserves the right, at its sole discretion, to modify or replace, in part or full, any of these Customer Terms, or change, suspend, block, discontinue or restrict your use to all or any feature of the Service or Application at any time.

 

    144. Good Acting Driver Madurai shall not be required to notify you of any changes made to these Customer Terms.

 

    145. The revised Customer Terms shall be made available on the Site. You are requested to regularly visit the Site to view the most current Customer Terms. You can determine when Good Acting Driver Madurai last modified the Customer Terms by referring to the "Last Updated" legend above.

 

    146. It shall be your responsibility to check these Customer Terms periodically for changes. Good Acting Driver Madurai may require you to provide your consent to the updated Customer Terms in a specified manner prior to any further use of the Site and the Services. If no such separate consent is sought, your continued use of the Site, following the changes to the Customer Terms, will constitute your acceptance of those changes. Your use of the Site and the Services is subject to the most current version of the Customer Terms made available on the Site at the time of such use.    

    

FORCE MAJEURE

 

    147. We shall not be liable for any failure to perform any obligations under these Customer Terms, if the performance is prevented, hindered or delayed by a Force Majeure event and in such case our obligations under these Customer Terms shall be suspended for so long as the Force Majeure event continues.

    

INVALIDITY OF ONE OR MORE PROVISIONS

 

    148. The invalidity of any term of these Customer Terms shall not affect the validity of the other provisions of these Customer Terms. If and to the extent that any provision of these Customer Terms is invalid, or is unacceptable in the given circumstances, a provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account the content and the purpose of these Customer Terms.    

    

CONFLICT

 

    149. In the event of any contradiction or inconsistency between these Customer Terms and any other agreement executed between you and Good Acting Driver Madurai, the terms of these Customer Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this Customer Terms.